Pagos AI: A New Chapter for a Payments Powerhouse

Artificial intelligence is transforming the way we work and communicate. Every single industry is experiencing an AI-powered shake up so publicized that starting a blog post in this way almost feels unnecessary. You’ve received the AI product announcement emails. You’ve seen the ads on every available form of media. The AI revolution is here and we’re all along for the ride.

The payments industry is quickly adapting to this new landscape. Businesses are adopting AI tools, customers are experimenting with agentic commerce, and everyone is wondering if AI can take on the immense job of simplifying and explaining payments. At Pagos, we’ve used AI and machine learning to make payments data more accessible since day one, helping you turn data into a business asset and using our own ingested data to surface industry benchmarks and explain global trends. With AI changing the way you and your customers operate, we’re keeping pace by evolving how we talk about our products and deliver them to you.

As a result, you may have noticed some changes around here…

A Move Away From the Birds

Properly analyzing or pulling insights from data requires intelligent math to surface trends and patterns. AI and machine learning has always powered that mathematical work behind the scenes at Pagos. Now, as generative, LLM-powered AI evolves, we can efficiently connect those numbers with context and expertise to drive better outcomes. As a result, Pagos AI will sit at the very core of our brand and everything we do moving forward. You’ll see this across our platform, from summaries of data visualizations and alerts on abnormal trends, to chatbot support and MCP services. Pagos AI is here to help you act on payments intelligence at scale!

As a part of this, we’ve officially retired the clever bird names originally used for our products. We maintain an affinity for birds (and you’ll still see them in our branding here and there), but it’s time to think of Pagos as a unified data platform, not a set of standalone tools. In the market today, companies want modular, data-driven services they can tailor to their business needs. That’s exactly what we’ve built, and our updated branding makes it easier for us to tell that story clearly.

Why the Change?

Pagos is a startup. We’re changing the game of payments optimizations and data accessibility, but we’re still at the start of our journey. Nothing’s more valuable in these early stages than a resilient stance and the ability to pivot. Our stance is strongly rooted in AI, and our feet can pivot with market demand. At this moment in time, we’re seeing some businesses asking for a streamlined package of tools, while others want flexibility to pick and choose how they use data. So we’re delivering both.

Simplifying our product names and focusing on the value our platform delivers is the natural next step in our growth. And when we say growth, we’re not kidding: we’ve already surpassed $1 trillion in ingested payment volume. That scale gives us a unique vantage point to see how payment trends are shifting in real time and launch new innovative services, including industry benchmarking and AI-powered advice on retries or routing. 

What This Means for You

You’ll see clearer product naming, faster updates, and more innovation under the Pagos AI umbrella. As a Pagos customer, you’ll also have more flexibility to select the right combination of data services for your goals. We’re still working tirelessly to help you control costs, boost approval rates, and fight fraud with data, but now with greater speed and resilience.

And we’re not slowing down. In the last few months:

• SeatGeek joined as a Pagos customer, adding to our growing list of global ticketing platforms

• Several mega subscription merchants, utility billers, and major retailers also signed long term deals with Pagos (which will expand our ingested volume well beyond $1 trillion) 

• We launched our first MCP server, bringing the most up-to-date BIN data directly from the networks to AI agents, expanding how companies can build strategies around this data

This momentum confirms what we already knew: businesses are ready to rethink how they use payments data, and Pagos AI is the foundation they need. Contact us today to start your own payments optimization journey!