Driving
Customer Loyalty
Turn first-time buyers into repeat advocates for your business
Know Your Customers
When it comes to driving customer loyalty, historical payments data is your holy grail. The more you know about who’s making it through checkout and how they prefer to shop, the more you can tailor experiences for your customers.
With Pagos, you can visualize all your payments data from every processor side-by-side and easily dig into any defining characteristic of your customer base.
Unlock Customer Insights with BIN Data
Every card your customers use contains a wealth of insight. With Pagos' BIN Database, you can break down your transaction data by issuer, geography, card type, and even funding source. Whether you’re optimizing your checkout experience or testing targeted campaigns, BIN data gives you the context you need to engage customers meaningfully—and keep them coming back.
Stop Losing Customers to Failed Transactions
A failed transaction attempt can cause customers to second guess their purchase, get frustrated with your brand, or—worst of all—turn to one of your competitors instead. When you understand what's driving declines, you can strategize ways to minimize them!
Stay on Top of
Outages and Issues
A single decline is all it takes to frustrate customers and lose them to a competitor. Never let an undetected outage or processing issue be the reason you lose loyal customers! With Alerts, Pagos monitors your declines for specific decline code spikes; you'll receive notifications in-app, via email, or even over Slack whenever declines require your attention.
Identify the market segments impacted and the types of declines plaguing your business. With automated, real-time monitoring, you can stop declines from becoming churn by taking immediate action where it’s needed most.
Always Have Updated Credentials on File
Even loyal customer can involuntarily churn if their vaulted card credentials fail. When cards expire or are reissued, recurring payments and stored credentials can quietly stop working and cause just enough friction to push a customer away.
Pagos’ global Account Updater refreshes expired or replaced payment credentials across all major card networks, so customers don’t have to re-enter details manually!
Maintain trust with seamless, uninterrupted payments.
Build Trust with Network Tokens
Loyalty is built on trust. Customers want to know their payment details are protected at checkout and in your vault. Network tokenization helps you deliver on that promise by replacing sensitive card data with a secure, dynamic token that stays current and reduces fraud risk.
Monitor Rewards Card Performance
Loyalty and rewards cards represent brand commitments from valued customers. Whether you issue your own card or partner with an issuer, you need your card to perform better than the rest. Delighting these valuable customers with seamless processing optimizes their experience and your revenue!
Optimize Your Payments Data with Pagos
The intelligent platform that transforms payments data into higher conversions, optimized costs, and deeper customer understanding.