Introducing: Henrik Nilsmo


Grace Greenwood

Community Knowledge Lead

March 6, 2022

March 6, 2022

March 6, 2022

The Pagos team is growing rapidly alongside our product offerings and bird-related vocabulary. Last month, we welcomed Henrik Nilsmo to the flock as our Head of Sales. With an impressive history of building out successful commercial teams and an excellent go-to-market (GTM) track record, Henrik brings immense payments knowledge and experience to the team. To get to crow—sorry, know—him a bit better, we’ve asked him a few questions:

What is your experience in the payments industry?

“I’ve been in the industry for a little over a decade, and I’ve been fortunate enough to work for great companies like Klarna and EBANX. My career has taken me from Sweden and Europe to the US, Latin America, and Asia. The longer I’ve been in payments and the more I’ve learned, the more I realize there is so much more to learn. It has been good for me to experience how payment landscapes differ across regions, and how one can optimize for differences by accessing, analyzing, and acting on payments data. My experience working with companies worldwide has taught me that most merchants don’t have adequate access and insights to their payments data, which hinders them from taking action and fully optimizing their payments stack.”

What made you want to bring your talents to Pagos?

“I wanted to join the Pagos team for three main reasons: 

First, the Pagos products add new value and the market opportunity is huge (it’s a five trillion dollar market, afterall). I’m confident Pagos’ array of products add significant new value to the payments ecosystem, because I’ve lived through the pain they’re solving for, and I’ve seen countless companies struggle without sufficient resources or control over their payment stack. Too often, merchants aren’t fully aware of what their payment KPIs are or what they should be, and without the right data and awareness, it’s extremely difficult for them to make improvements. Payment teams at companies worldwide often have their hands tied since they can’t get the internal resources they need—such as developers, products, and business intelligence—to fully identify and execute on opportunities to increase revenue and reduce costs. In response to this, Pagos released five API-based microservices over the last nine months that enable companies to better access their data and take appropriate action to optimize their payment stack (e.g. increase conversion rates, reduce chargeback rates, increase approval rates).

Second, the Pagos team consists of industry experts. The Pagos founders are payment experts and they’ve gathered a team of highly experienced and talented people from both the vendor and merchant sides of the industry. The people of Pagos are thought leaders in this field who not only work tirelessly on the clock, but who also spend their free time outside of Pagos helping other businesses tackle everything from payment KPIs to compliance and future legislations. I feel fortunate to count myself a part of this versatile and strong team.

And finally, I’m impressed by how well-funded the Pagos mission is. The Pagos founders attracted funding from not only well known investors Point72 Ventures and Underscore VC, but also from strong angel investors, like Bill Ready, Billy Chen, and Amit Jhawar. When a company attracts investments from people with a great track record in the industry, it’s a very positive signal.”

Where do you see Pagos going from here?

“Pagos will continue to release more products that empower companies to optimize their payment stack. Based on the initial demand of our products and the positive impact they have on companies' payment KPIs, hence revenues and costs, I’m sure we will continue our high growth and even accelerate it.”

We thank you for joining us in welcoming Henrik Nilsmo to the team. If you’re interested in learning more about the API-drive microservices Henrik mentioned above, check out our website. Ready to join the Pago community? Contact us today!

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