October 25, 2022

Where’s My Refund?! 

Where’s My Refund?!  Any merchant who works in customer service or assists with escalations is familiar with the question “where’s my refund?” The standard processing explanation […]
September 8, 2022

Relationships are Complicated: Part Two

Relationships are Complicated: Part Two In part one of this series, we wanted to acknowledge that we know the relationships needed to manage payment processing are […]
June 17, 2022

Relationships are Complicated: Part One

Relationships are Complicated: Part One At Pagos, we not only love to share about our suite of microservices and how they can help you manage your […]
May 4, 2022

Network Tokenization Basics

Network Tokenization Basics If you’re in payments, you may have heard the terms network tokenization or network tokens thrown around. If you don’t quite know what […]
April 28, 2022

Why Defining a Chargeback’s Root Cause Matters

Why Defining a Chargeback’s Root Cause Matters Chargebacks represent missed opportunities to meet the consumers’ expectations. In the case of true fraud, you and your customer […]
April 14, 2022

Why Did I Get This Chargeback?

Why Did I Get This Chargeback? In this post, we’re going to start digging a little deeper into the details first mentioned in my last blog […]
February 9, 2022

The Chargeback Lifecycle

The Chargeback Lifecycle As we continue the journey through the payment lifecycle, it’s important to stop and talk about customer financial disputes, also known as chargebacks. […]
December 17, 2021

The Critical Role of the Issuer: BIN Attributes and Analysis

The Critical Role of the Issuer: BIN Attributes and Analysis In our last post we defined the various partners that are critical to the issuer in […]
December 6, 2021

The Critical Role of the Issuer: Definitions

The Critical Role of the Issuer: Definitions The Issuing Bank’s Role in the Card Payment Lifecycle In a continuation from our previous post, let’s explore the […]