May 11, 2022

Spring 2022 American Express Network Changes and What They Mean for Your Business

Spring 2022 American Express Network Changes and What They Mean for Your Business There are over half a dozen documents for the April 2022 network changes. […]
April 28, 2022

Why Defining a Chargeback’s Root Cause Matters

Why Defining a Chargeback’s Root Cause Matters Chargebacks represent missed opportunities to meet the consumers’ expectations. In the case of true fraud, you and your customer […]
April 18, 2022

Interchange Fees Are Changing: Are You Ready?

Interchange Fees Are Changing: Are You Ready? In preparing to share insights and awareness about the April 22, 2022 changes to interchange fees, I found myself […]
April 1, 2022

April Showers Bring…Bi-Annual Card Brand Operating Regulation Changes

April Showers Bring May Flowers Bi-Annual Card Brand Operating Regulation Changes In just a few weeks, card brands (also referred to as card networks or card […]
February 11, 2022

Chargebacks, Fraud, and Their Unfortunate Intersection: An Introduction to Fraud Disputes

Chargebacks, Fraud, and Their Unfortunate Intersection: An Introduction to Fraud Disputes As described in more detail in our blog post on The Chargeback Lifecycle, chargebacks occur […]
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