Is it a bird? Is it a plane? Is it a…flying toolbox?! For anyone who is already familiar with Pagos, you know we like birds and we care about helping businesses execute on intelligent, data-driven payments strategies. The reason we’re raising this question though is because we’re curious how folks visiting our website for the first time end up categorizing our business.
What kind of player are we?
Where do we fit into the overall payments ecosystem?
We’ve heard a few different examples of first impressions and figured we could open up a conversation about it here.
For starters, we are not directly involved in the processing flow: we don’t function as a payment service provider, processor, acquirer, orchestrator, facilitator, fraud, or chargeback service (and hence do not directly impact performance). We are also not payments consultants, though we are a team full of serious and seasoned payments geeks. We care deeply about solving the complex and ever-changing problems found in payments (and your business) as well as helping increase payments knowledge across the ecosystem.
We set out to solve a key problem that we have heard about and seen from merchants for as long as any of us have worked in the industry: “Why is it so hard to get clear and actionable payments insights across my payment stack?” We quickly realized that the only way to solve this problem was by providing payments intelligence and tools that work across any payment stack (today and tomorrow) – a universal toolbox. So we’re building a platform with services that works together across what we call the three As:
These three pillars create a flywheel that continually optimizes the performance of your whole payments stack: infrastructure as well as vendors.
You’ve got a problem, we have a bird for it. (Or we will.)
Think of a business as a building: though serving a common purpose, there are many potential floor plans and configurations, each requiring different combinations of structure, pipes, and teams responsible for their operation. The “pipes” may be provided by one or many vendors who then connect to larger systems of pipes (i.e. networks/schemes); each vendor provides proprietary tools that work for their specific pipes.
Our goal is to solve big payments problems for all businesses, which means our toolbox must work for any combination of floor plans, pipes, and teams both now and in the future. Having a universal toolbox—one independent from the building and the pipes (i.e. not limited-scope tools which may or may not be offered by each different vendor)—offers significant benefits for businesses. Here are some key examples in payments lingo so we don’t beak the metaphor:
So, going back to the original question: what kind of player is Pagos? Well, if your business is the building and your payments stack is the plumbing then Pagos is the toolbox that keeps your building, plumbing running as efficiently as possible by alerting you when something needs your attention, pointing out areas of improvement, and providing you with the best solutions for the job.
To learn more about Pagos, head over to pagos.ai or explore the Pagos Product Documentation. If you want to share examples of your own on this topic (we would love to keep the conversation going), please contact us. And we are always open for your feedback and ideas on how we can improve our messaging and/or if there’s something you would like to see on our site that is currently missing feel free to contact us.